Patient Transport Software with DRT Technology
The innovative, future-proof patient transport system for optimising your transport services
Patient transport software that adapts to your patients’ needs. Road XS provides the most user-friendly non emergency patient transport software, empowering you to adjust dynamically to changing patient demands for a smooth and responsive transport experience.
With unparalleled simplicity, hospitals, medical centres and even patients can effortlessly book their journeys through the patient transport system, while drivers can easily navigate to the precise pick-up location using their preferred navigation apps through our seamless integration.


A New Era Begins: The Future of Patient Transport Software
In today’s fast-paced, evolving lanscape, effective patient transport management has never been more critical. As organisations strive to not only meet incread patient demands but also stay current in the modern age, the role of sophisticated patient transport software becomes increasingly vital.
A patient transport system streamlines and optimises the planning and execution services, offering organisations a means to enhance their operational capabilities.
From cost reductions to improved customer service, the benefits of implementing a robust and modern transport software are profound and far-reaching. If you are looking for non emergency patient transport software, Road XS is the perfect partner.
%
of all missed hospital appointments are due to transport-related issues, costing the NHS over £24 million each year.
%
of patients would like to be able to use mobile apps to track their patient transport in real-time.
Packed Full of Amazing Features
Road XS is equipped with features and capabilities that power patient transport services with ease.
Automated route optimisation for bookings, fleets and more
Our demand-responsive transport platform automates every step, from passenger bookings to route planning. By removing manual processes, you minimise errors and free up valuable time each day, ensuring your operations run smoothly and efficiently.

Real-time journey updates, navigation and apps
Our demand-responsive patient transport system offers real-time GPS tracking for seamless journey management. Drivers benefit from a specialised portal and app, enabling precise navigation to destinations with ease, made possible by our integration with What3Words.

Custom branded apps and portals
With Road XS, you can provide fully customised passenger and driver apps branded to reflect your service. This not only boosts your brand visibility but also delivers a seamless and professional experience for both passengers and drivers utilising your transport solutions.

Booking requests handled instantly
With Road XS DRT software, patients can effortlessly book return trips and ensure punctual arrivals for appointments or events. The transport software dynamically optimises routes and schedules in real-time, providing dependable, on-time service for every journey.

Real-time journey updates
Road XS provides journey alerts via SMS, email, and push notifications, keeping passengers informed at each stage. These real-time updates improve communication, ensuring both passengers and drivers remain aligned for a seamless and punctual travel experience.

Future-Ready Patient Transport Software
Road XS comes packed with advanced features designed to future-proof your patient transport operations, making sure you’re fully prepared for the challenges of tomorrow.

Ensuring Arrival Times
Our DRT technology is built into our patient transport module enabling patients, hospitals and medical centres to book journeys and routes update automatically, ensuring patients arrive on time whilst optimising existing journeys.

NEPT Software Connecting Communities
Our patient transport gets patients where they need to be for their appointments on time, whether they are in rural or urban locations. This enables communities to be fully connected to medical centres and hospitals.

Door to Door or Stops
You can integrate traditional door-to-door patient transport or with virtual bus stops, enabling passengers to gather at convenient pick-up points. This adaptable method increases accessibility and broadens service options for your community.

Modern Transport Technology
Road XS delivers the technology, requiring only your vehicles and drivers. After setting your own guidelines, you can launch your services effortlessly. Each day brings new routes which automaticall adjust to shifting demand, ensuring a smooth and efficient operation.

Reducing Human Error
Our patient transport software minimises human error by automating essential tasks such as route optimisation, scheduling, and bookings. This enhances accuracy, reduces errors, and boosts service reliability, resulting in more streamlined operations.

Save Hours of Time per Day
The Road XS patient transport software simplifies the booking process, enabling passengers to arrange rides instantly via apps or online portals. This automated system saves time for both operators and passengers, enhancing efficiency and accelerating service delivery.

What is Patient Transport?
If you require non-emergency transport to and from hospital then you are usually required to make your own way there. However, for some this is just not possible. This is where community transport and commercial operators come in to ensure patients can get to their appointments safely.
Many community transport providers and commercial operators offer patient transport to and from appointments. This might include attending hospital outpatient clinics, being discharged from hospital wards or receiving save saving treatments such as radiotherapy and chemotherapy.
We assist organisations to provide this essential service by optimising their journeys whether by car, minibus or any form of vehicle delivering the transport service. Road XS enables you, your patients and even hospitals to book journeys and then automates the tasks and operations required to get the patient from A to B safely and efficiently with our cutting edge DRT technology.
The Road XS patient transport system ensure that the right vehicles are booked and that passengers do not spend any longer than they are required to on the vehicle wherever possible. With our smart route technology built in, you can work seamlessly to handle and organise your patient transport services with our patient transport software.
What is Non Emergency Patient Transport (NEPT)?
Non-Emergency Patient Transport (NEPT) refers to transportation services provided to patients who do not have an urgent or life-threatening medical condition but still require assistance to travel to medical appointments, hospital visits, or other healthcare-related destinations.
Unlike emergency ambulance services, which respond to critical situations, NEPT is designed for patients who need help getting to healthcare facilities due to mobility issues, medical conditions, or lack of access to appropriate transportation.
Key features of NEPT include:
Medical Supervision: NEPT vehicles are often staffed by medically trained personnel, such as paramedics or healthcare assistants, who can provide basic care and ensure the patient’s safety during transport.
Adapted Vehicles: The vehicles used for NEPT are equipped to accommodate patients with special needs, such as those who use wheelchairs, stretchers, or have other mobility restrictions.
Pre-booked Service: NEPT is usually arranged in advance and often coordinated through hospitals, clinics, or other healthcare providers. It can be scheduled for regular appointments like dialysis, chemotherapy, or physiotherapy.
Eligibility: Typically, NEPT services are available to patients who, due to their medical condition, cannot travel by public transport or private means. This includes those with chronic illnesses, disabilities, or recovering from surgery.
In the UK, NEPT is often provided by the National Health Service (NHS) or private operators and is a critical service for patients who need support with their transportation to ensure continuity of care.
Road XS provides the most user-friendly non emergency patient transport available, complete with DRT technology to ensure patient’s arrive to their medical appointments on time, whilst still optimising routes with existing patients bookings.
Integrated Transport Services
The need for effective integrated patient transport systems is at an all-time high, with organisations and communities relying more than ever on varied services, especially in underserved or rural areas. Road XS addresses these transport demands, ensuring seamless connectivity for communities and providing safe, reliable travel solutions.

Car Schemes
Community car schemes are a vital service enabling a door-to-door service for passengers.

DRT
Cutting edge demand responsive transport technology to meet passenger demand.

Patient Transport
Ensuring patients attend their medical appointments on time so they don’t have to re-schedule.

Dial a Ride
Demand responsive door-to-door pickups to meet the needs of passenger requirements, anywhere.

Employee Transport
Run a blended, demand responsive employee transport shuttle service using any of your vehicles.

Deliveries
Co-ordinate community deliveries with ease and ensure everything is tracked and delivered on time.

Car Clubs
Manage your car club from bookings to passenger, vehicle and driver management with ease.

School Transport
Manage your school transport services, students, vehicle and driver management with ease.

Group Travel
Managing groups or people heading to the same destination so they can enjoy the journey together.
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