Community transport services have relied on legacy software for years to manage their daily operations. It worked well enough when things were simpler, but as journey demands have increased, so have the challenges.
Today, legacy systems are holding transport teams back, drowning staff in manual processes such as manually working out estimated pickup times, frustrating drivers with outdated directions, and leaving passengers waiting longer than they should without real-time information.
But what if there was a way to turn all of that around?
Imagine a world where scheduling and route planning happen instantly, where your team spends less time managing chaos and more time focusing on passenger usage.
Imagine happier drivers, satisfied passengers, and an operation that runs like clockwork.
This isn’t just a fantasy—it’s the reality that Road XS brings to transport services everywhere.
A New Way of Operating
Picture this: It’s 7:45 AM, and Jane, the manager of a community transport service, arrives at her office. She’s used to chaotic mornings—phones ringing non-stop, her team scrambling to schedule daily journeys, and drivers waiting for their assignments.
But today, things are different. Today, Jane is using Road XS.
As she sips her morning coffee, Jane opens her laptop and sees something remarkable: most of the bookings for the day have already been handled automatically.
Passengers have used Road XS’s user-friendly online passenger booking portal via an app to book their journeys, choosing either pickup or arrival times to suit their needs.
With just a few clicks, Jane reviews the bookings and sees that every request has been matched with the right vehicle and driver. The time she used to spend fielding calls is now hers to focus on the bigger picture.
At 8:30 AM, the drivers arrive at the depot.
In the past, mornings like this meant drivers standing around, waiting for Jane’s team to sort out who was taking which route. Today, their schedules are ready and waiting for them, seamlessly optimised by Road XS and readily available in the driver portal app.
Each driver already has a clear route plan with accurate estimated arrival times, up-to-date traffic conditions, and turn-by-turn directions via their chosen navigation system for each pickup and drop-off. With the app in hand, they head out, knowing they’re starting the day on time—no more waiting around or confusion.
By mid-morning, Jane’s team is enjoying a new kind of pace.
They aren’t stuck on the phones or manually adjusting routes anymore. Road XS has already done the heavy lifting, adjusting for a last-minute cancellation and rerouting a driver who got stuck in unexpected traffic.
There’s no need for panicked phone calls or frantic schedule shuffling. Instead, her team is focused on what truly matters—supporting passengers and planning for growth.
Jane marvels at how much has changed as her team takes their lunch break.
She remembers what it used to be like, wasting hours on tasks that Road XS now handles in seconds.
It used to take 30 minutes to adjust a route when a passenger called in sick—now it’s done with the click of a button.
Drivers used to waste time rerouting manually, but now Road XS keeps them on track automatically. It’s like gaining an extra staff member without the additional costs.
In the afternoon, Jane checks in on her drivers through Road XS’s real-time dashboard.
With a glance, she sees where each vehicle is, how many journeys have been completed, and which journeys are still to come.
No more calling drivers for updates or worrying about passengers being picked up late. The software has her covered, offering transparency she’s never had before. It’s not just that things are running smoothly; everything is predictable.
Her drivers love it, too. They don’t have to struggle with outdated GPS systems or guesstimate their arrival times. The navigation is accurate, keeping them on track and helping them avoid delays.
When they pull into the depot at the end of the day, there’s a sense of calm that Jane hasn’t seen in years. They’re not exhausted from the usual headaches of route changes and missed connections—they’re satisfied, knowing they did their job well.
By the end of the day, Jane’s team was amazed by the time they had saved. They’re no longer bogged down by paperwork and manual data entry. Instead, they’re considering expanding their service and reaching more community members needing reliable transport.
Removing the Chaos
Imagine what this could mean for your organisation.
- Less time spent on scheduling.
- Fewer mistakes.
- Happier drivers.
- More satisfied passengers.
- Most importantly, it would allow me to focus on growth instead of firefighting.
You can achieve this transformation with Road XS. It’s not just about software; it’s about creating a future where everything works better, freeing you from the hidden costs of inefficiency and giving you back the time you never thought you could reclaim.
Road XS turns that dream into reality and can do the same for your service. Why keep struggling with the old way when the future is available now?
